Updated July 15, 2020
We're Ready For You!
The Coronavirus outbreak has impacted us all in ways we probably never imagined. Our hearts and thoughts go out to you and your family during this uncertain time.
The entire team at Sunshine Family Dentistry wants you to know that your safety and well-being are at the heart of everything we do.
Upcoming or Missed Appointment?
Your dental care is important to us and we want to make sure you get the care you need when you need it.
If you and/or a family member missed an appointment due to COVID-19 and have not rescheduled yet, you have a couple of options for rescheduling the appointment...
1. Schedule a new appointment as soon as possible - This will keep you closest to your current path of dental care scheduling. If you have dental issues you want to talk about, this is probably your best course of action. Call or click here and we'll get you back in as soon as possible.
2. Stay on your normal schedule - If you like your current dental care schedule and you are comfortable missing one scheduled hygiene visit, this may be your preferred option. Call us or click here and we'll help you schedule your next appointment.
What To Expect
| Before You Arrive - Prior to arriving, you will be asked a series of Coronavirus screening questions. You will be asked to come alone and to wear a mask. In circumstances where someone other than the patient is going to the treatment room, everyone must complete the screening questionnaire and wear a mask. If you are feeling ill or have a fever, please contact us to reschedule your appointment.|
| || When You Arrive - You will see a few changes when you arrive for your visit. Right now, to observe social distancing, we are using our reception area/waiting room for screened patients (and screened parents of minors) only...other family members/guests should wait in your car. All patients will be asked to notify us when they arrive. Each parking spot has a sign with a unique number. Please call or text the phone number on the sign and let us know your name and unique parking spot number. We will meet you at the door, check that you have your mask and take your temperature. All of our employees have their temperatures taken twice per day.|
| || In Your Treatment Room - Once you are in the room you will see a few changes. First, the doors will always be closed. This minimizes the circulation of any aerosols in the office. You will also notice our employees are wearing different personal protective equipment (PPE). They will be wearing upgraded masks and a face shield. It will be harder to see us smile and we may not look quite as friendly, but we will be smiling underneath the mask. You may also, depending on your procedure, use one of several different products we purchased to keep aerosols out of the air. These are painless and non-invasive, but you may notice the difference. This equipment helps protect everyone.|
Air Filtration and Purification - Finally, we have added dual filtration for the HVAC systems in all of our treatment rooms. These systems use both a metastatic filter and a UV light to purify the air in the treatment areas.
As healthcare professionals, we have always had in place protocols for inhibiting the spread of infectious disease including use of facemasks, eye protection, gloves, instrument sterilization, and disinfection of chairs, trays and other surfaces in our treatment rooms. Our new protocols are just a few of the noticeable changes we have made for the safety of everyone in our building. We are very proud of our safety record, and continue to make improvements and investments wherever we can to ensure the safety of our patients and employees.
Thank you for taking these extra steps to ensure everyone's safety. We continue to take our direction from the CDC, Governor Holcomb and the ADA/IDA. Your patience has been fantastic as we have met and exceeded the requirements of these governing bodies to make your visit to our office as safe and service-minded as possible.
Finally, no thank you would be complete without thanking our staff. They have been amazing. They are as talented and engaged a group of professionals as we have ever encountered and we are thankful for every one of them.
The Coronavirus situation remains fluid and we continue to monitor the guidance provided by our governing bodies. We will communicate as necessary but, for now, we are ready, willing, and very excited to see you.
If you have any questions, please contact us at 812-280-7500.