Updated May 7, 2020
Gradual Re-Opening For Our Mutual Safety
The Coronavirus outbreak has impacted us all in ways we probably never imagined. Our hearts and thoughts go out to you and your family during this uncertain time.
The entire team at Sunshine Family Dentistry wants you to know that your safety and well-being are at the heart of everything we do.
After much thoughtful planning, we are pleased to announce we are re-opening on May 7.
If You Have An Upcoming Appointment...
If you have an appointment scheduled May 7 or later, please plan to keep that appointment. We expect to be operating at a gradually increasing capacity beginning the week of May 11. Shortly after May 11, we will temporarily add extended hours to accommodate those of you who have missed your hygiene appointments, as well as add some time for those of you who have been waiting patiently to be seen. We will be reaching out, but feel free to contact us and we will get your appointment scheduled.
If You Need Emergency Care...
Please call us and we'll connect you with one of our dentists who'll determine the best method of care.
How We're Fighting The Spread of Coronavirus...
You will see a few changes when you arrive for your visit. Right now, to observe social distancing, we will not be using our reception area/waiting room. All patients will be asked to notify us when they arrive, and we will meet you at the door and take you directly to your room. You will have been asked a series of questions prior to arriving and you will be asked those questions again when we see you. You will also have your temperature taken when you arrive. All of our employees have their temperatures taken twice per day. You will be asked to come alone and to wear a mask. In circumstances where someone other than the patient is going to the treatment room, everyone will be asked to wear a mask.
Once you are in the room you will see a few changes. First, the doors will always be closed. This minimizes the circulation of any aerosols in the office. You will also notice our employees are wearing different personal protective equipment (PPE). They will be wearing upgraded masks and a face shield. It will be harder to see us smile and we may not look quite as friendly, but we will be smiling underneath the mask. You may also, depending on your procedure, use one of several different products we purchased to keep aerosols out of the air. These are painless and non-invasive, but you may notice the difference. This equipment helps protect everyone.
Finally, we have added dual filtration for the HVAC systems in all of our treatment rooms. These systems use both a metastatic filter and a UV light to purify the air in the treatment areas.
As healthcare professionals, we have always had in place protocols for inhibiting the spread of infectious disease including use of facemasks, eye protection, gloves, instrument sterilization, and disinfection of chairs, trays and other surfaces in our treatment rooms. Our new protocols are just a few of the noticeable changes we have made for the safety of everyone in our building. We are very proud of our safety record, and continue to make improvements and investments wherever we can to ensure the safety of our patients and employees.
Thank you for taking these extra steps to ensure everyone's safety. We continue to take our direction from the CDC, Governor Holcomb and the ADA/IDA. Your patience has been fantastic as we have met and exceeded the requirements of these governing bodies to make your visit to our office as safe and service-minded as possible.
Finally, no thank you would be complete without thanking our staff. They have been amazing. Our re-opening is going slowly and methodically – exactly as we want it – and they have been engaged and supportive at every step. They are as talented and engaged a group of professionals as we have ever encountered and we are thankful for every one of them.
Our re-opening remains fluid as we continue to monitor the guidance provided by our governing bodies. We will communicate as necessary but, for now, we are ready, willing, and very excited to see you.
If you have any questions, please contact us at 812-280-7500.